About DUQ: Frequently Asked Questions - General Information
This list of FAQ (Frequently Asked Questions) includes contact information for DUQ and answers for programming questions, news questions and other general questions.
CONTACT
How do I contact DUQ by phone?
What is DUQ's mailing address?
How do I contact DUQ via email?
What is DUQ's fax number?
How do I contact one of the on-air hosts?
Where is DUQ located and how do I get there?
PROGRAMMING
How do I obtain information about a song I heard?
Where should I go to get answers about a program I heard?
How do I submit a jazz CD for consideration?
Where can I obtain information about music or book reviews heard on NPR news programs?
How do I make a comment to NPR or PRI?
Why have I heard DUQ hosts on other stations in other cities?
NEWS
How do I purchase a copy of a locally-produced news feature?
How do I purchase a copy of a nationally-produced news feature or interview?
How do I submit a news story to DUQ?
How can I listen to a national news report again?
How does DUQ obtain weekday traffic information?
Where can I find recent press releases issued by DUQ?
GENERAL
Are there any internship or employment opportunities at DUQ?
How do I volunteer at DUQ?
How do I submit information to the web site Jazz Calendar?
How do I find out more about program underwriting on DUQ?
How do I submit a Public Service Announcement (PSA)?
How secure is DUQ's web site?
What affiliation does DUQ have with Duquesne University?
How is DUQ funded?
CONTACT
How do I contact DUQ by phone?
For general questions & information - 412.396.6030
For DUQ Membership - 412.396.2000 (answers 24 hours a day)
For DUQ News - 412.396.6022
For program underwriting information - 412.396.5481
Listener Comment Line - 412.396.6350
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What is DUQ's mailing address?
WDUQ-FM
Duquesne University
Pittsburgh PA 15282
USA
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How do I contact DUQ via email?
For general questions & comments - info@wduq.org
For DUQ membership questions - members@wduq.org
To contact the DUQ News Department - news@wduq.org
To contact DUQ hosts & staff - info@wduq.org
For DUQ music questions - music@wduq.org
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What is DUQ's fax number?
DUQ's fax number is 412.396.5061.
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How do I contact one of the on-air hosts?
If you have a question or comment for one of DUQ's on-air hosts, please send an email to info@wduq.org or you may leave a message at 412.396.6030. Messages will be passed along to the host.
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Where is DUQ located and how do I get there?
DUQ is located in the Des Places Language Center at the corner of Locust and Stevenson Streets on the Duquesne University campus. Offices are on the 4th floor. Please click here for a map, directions and parking information.
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PROGRAMMING
How do I obtain information about a song I heard?
On April 30, 2003, DUQ began posting playlists on this web site for most DUQ-produced music programs.
Click here to search the Broadcast Playlist
Click here to search the 24-Hour Online Jazz Channel Playlist
If you have questions after reviewing the DUQ playlists, send an email to music@wduq.org. We will respond as soon as we are able to find the answer to your question. You may also call the business office at 412.396.6030 during business hours. Please tell us as much information as you can--such as the date and time of day you heard the song, lyrics in the song, etc.
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Where should I go to get answers about a program I heard?
For a list of email and web site addresses for programs heard on DUQ, click here.
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How do I submit a jazz CD for consideration?
You may send jazz CDs for airplay consideration to :
Music Director
WDUQ-FM
Duquesne University
Pittsburgh, PA 15282
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Where can I obtain information about music or book reviews heard on NPR news programs?
Visit NPR's web site at www.npr.org or click here for a public radio program search engine.
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How do I make a comment to NPR or PRI?
For NPR: ombudsman@npr.org
For PRI: questions@pri.org
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Why have I heard DUQ hosts on other stations in other cities?
Several DUQ hosts can be heard on public radio stations across the United States and in several countries through the JazzWorks network. A project of Duquesne Univeristy, JazzWorks is a 24-hour, national jazz service for public radio stations.
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NEWS
How do I purchase a copy of a locally-produced news feature?
Some locally produced news features are available for purchase on compact disc or cassette tape. For information, call the DUQ News Department at 412.396.6022 or send an email message to info@wduq.org. Due to limited staff resources, transcripts of locally-produced reports are not available.
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How do I purchase a copy of a nationally-produced news feature or interview?
For Morning Edition, All Things Considered, Weekend Edition and Weekend All Things Considered; tapes and transcripts are available for purchase by visiting www.npr.org/transcripts.
For Fresh Air with Terry Gross, tapes and transcripts are available for purchase by calling 1.877.213.7374 (1.877.21.FRESH).
For Marketplace, tapes and transcripts are available for purchase by calling 1.800.777.8398 (1.800.777.TEXT).
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How do I submit a news story to DUQ?
Fax information to the DUQ News Department at 412.396.5061 or send an email to news@wduq.org.
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How can I listen to a national news report again?
The news reports, features and interviews heard on Morning Edition, All Things Considered, Weekend Edition, Weekend All Things Considered, Fresh Air with Terry Gross and Marketplace are generally archived on the NPR and PRI web sites. Please be aware that there is a time delay between the radio broadcast and posting on the NPR and PRI web sites.
For Morning Edition, All Things Considered, Weekend Edition and Weekend All Things Considered; visit www.npr.org/programs
For Fresh Air with Terry Gross visit www.whyy.org
For Marketplace visit www.marketplace.org
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How does DUQ obtain weekday traffic information?
Metro Traffic, Inc. provides traffic reports to DUQ without charge. The company is responsible for content. DUQ staff members are not involved as traffic reporters. If you would like to contact Metro Traffic, the phone number for the Pittsburgh area is 412.937.1153.
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Where can I find recent press releases issued by DUQ?
To download .pdf versions of recent DUQ press releases, visit the DUQ press room here.
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GENERAL
Are there any internship or employment opportunities at DUQ?
Throughout the year, several DUQ departments may have internship opportunities. If interested, send your resume and a cover letter expressing your areas of interest to:
Vicky Rumpf
Business Manager
WDUQ-FM
Duquesne University
Pittsburgh PA 15282
If an internship is available in your area of interest, you will be contacted. Otherwise, your resume and letter will be kept on file for six months.
When employment openings become available, the job description and application process will be posted on the Duquesne University web site.
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How do I volunteer at DUQ?
DUQ greatly appreciates the work and interest of volunteers throughout the year. Volunteers assist with on-air membership campaigns, station events and ongoing office work.
Volunteers are regularly needed for the following types of projects:
• Answering phones and taking pledges during the on-air membership campaigns
• General office work throughout the year--such as stuffing envelopes, mailing thank you gifts, mailings, word processing, answering phones, etc.
• Assisting at DUQ information tables at DUQ-sponsored events
If you are interested in volunteering, please call the Business Office at 412.396.6030 or send an email to info@wduq.org with your name, address, day and evening phone numbers and your area of interest.
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How do I submit information to the web site Jazz Calendar?
To submit information to the DUQ Jazz Web Calendar, please mail, fax or email your information to the marketing/communication staff. Please allow approximately 7-10 business days for information to be added or updated. (We are not able to take information by telephone.)
Mailing address: Jazz Calendar
WDUQ-FM
Duquesne University
Pittsburgh PA 15282-1204
Fax address: Jazz Calendar at 412.396.4879
Email address: jazzcalendar@wduq.org
(Submit information within the body of the email. No attachments, please.)
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How do I find out more about program underwriting on DUQ?
To find out more about program underwriting, please contact DUQ's Development Office at 412.396.5481 or send an email message to info@wduq.org.
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How do I submit a Public Service Announcement (PSA)?
As part of DUQ’s mission to serve listeners and the community, public service announcements (PSAs) are broadcast as airtime permits. Please mail, fax or email your PSA information to the station’s marketing/communication staff. We do ask for 4 - 6 weeks notice. (No PSA information will be taken over the telephone.) For DUQ's PSA guidelines, click here.
Mailing address: PSA Calendar
WDUQ-FM
Duquesne University
Pittsburgh PA 15282
Fax address: PSA Calendar at 412.396.4879
Email address: psa@wduq.org
(Submit information within the body of the email. No attachments, please.)
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How secure is DUQ's web site?
You can be assured that you are visiting a secure and safe, state-of-the-art web site. DUQ has security measures in place to protect against the loss, misuse or alteration of information that is collected from you on the DUQ web site. All information is secured and encrypted using Secure Socket Layers (SSL). The SSL protects all communications including credit card transactions and sensitive personal information. We are committed to respecting your privacy rights. We adhere to a strict policy regarding any personal information that you submit to DUQ online or as a DUQ member.
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What affiliation does DUQ have with Duquesne University?
Duquesne University holds the broadcast license for DUQ's 25,000-watt broadcast signal. The station is a non-academic unit reporting to the Provost and Academic Vice President. Duquesne University provides DUQ with annual in-kind support (facilities and services) and 6% of cash funding. DUQ is considered self-sustaining. This means that DUQ must raise its direct cash operating support from sources outside of the University, such as membership and program underwriting.
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How is DUQ funded?
DUQ is a nonprofit, community-based, public radio station. More than 50% of DUQ's budget comes from financial contributions made by individuals each year. These donations are considered membership contributions and are tax deductible to the fullest extent allowed by law. Over 25% of the budget comes from program underwriting by businesses and organizations. The Corporation for Public Broadcasting (CPB), a private, nonprofit corporation created by Congress to support public television and radio, provides another portion of DUQ's budget. The balance comes from Duquesne University and various foundations providing grants for special projects.
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